About Singfung
Singfung Group runs two businesses: Singfung Labs in cloud computing and Singfung Capital in venture investment. What makes either of them work has never been servers or money — it is a group of people who want to do things well, and who look out for one another.
Who we are
Singfung Group Limited is registered in England and Wales and headquartered in London. Singfung Labs runs cloud computing and a cross-border network across Asia Pacific, Europe and North America; Singfung Capital, based in Singapore, invests in founders who want to go deep and stay the course.
The two businesses run independently, and their customers’ accounts are kept entirely apart. What they share is a set of values: say what things cost, keep the promises we make, and treat colleagues as family.
Open hearings
At the start of every year the group holds an open hearing on the year ahead, and calls further hearings on major decisions or particular areas. Any colleague — in any office, at any level — can attend in person, join online or send a view anonymously. Time and again, an idea raised there has been taken up and changed the group’s course.
Lifting the year’s results
A night-shift engineer suggested at a hearing that GPUs sitting idle overnight could be offered to research teams on daily billing. It went live that quarter, and both GPU utilisation and revenue rose markedly — an idea from someone who watched the dashboards every night.
Stopping at the edge
A colleague in finance went through a long-term data-centre lease line by line and, at a hearing, pointed out the risk hidden in its renewal and relocation clauses. We re-assessed and walked away; looking back, that decision kept the group clear of losses of more than a million dollars.
Each other’s strength
Plenty of companies say it; few ever turn it round and live it. For us it is not something we ask of colleagues — it is something we ask of ourselves. When family is in trouble, we do not stand by; when family gives, we do not forget.
When a new project starts, the work is always at its heaviest. Our colleagues have given everything: some, unwell, still thought first about handing their work over properly; others chose to stay on and help the team win back a tight schedule. They think of the group as a whole, and of every colleague beside them. Because they did, the group has kept its promises in return — dividends, wellbeing, and a foundation that stands behind every colleague, whatever happens.
What we value more is being able to go the distance together. We never want anyone to trade their health for progress: a tight schedule is for management to see coming and resource in time; if you are unwell, rest, and colleagues will pick up what you were holding. The hours after work belong to your family and to you.
When someone is in difficulty, we work it out together; the group backs that with policy and a foundation, so no one faces it alone.
Colleagues think of the group as a whole; the group thinks of every colleague. Before a decision, we ask who it will touch.
Colleagues’ growth builds the group, and the group’s growth comes back to every colleague — which is where dividends and wellbeing come from.
How we see people
We pay little attention to degrees, and none to whether you studied the “right” subject — our leadership includes people who studied international trade, architecture and accountancy at night school, and former teachers and nurses. What we care about is three things:
Can you do the work well — and will you take the trouble to understand what you do not yet know?
Do you keep your word and stay honest with customers and colleagues — and own it when you get something wrong?
Can you stand where someone else stands — where a customer is stuck, what a colleague needs?
Leadership
The mark beside each person shows where they mainly work: the group, Singfung Labs or Singfung Capital.
Founder and Group Chief Executive
groupTrained in international trade
First met a server while running supply-chain systems at a trading firm, and taught himself Linux and networking from there. Believes good infrastructure should be as dependable as water and power — and a good company should leave everyone in it better off.
Group Chief Operating Officer
groupFormer restaurant manager
Running a restaurant’s rotas, stock and complaints, day after day, was his first lesson in management. He now runs day-to-day operations across the group’s offices and chairs the annual open hearings.
Group Chief Financial Officer
groupStudied accountancy at night school
Worked as a clerk at an accountancy firm by day and qualified at night school. Insists that every sum can be traced from start to finish — including every entry in the Towards the Light Wellbeing Foundation’s books.
Chief Technology Officer, Labs
labsStudied architecture
Brought “structure before appearance” from architecture school into systems design, and leads the architecture of compute, storage and the GPU platform. Still takes a week of on-call every quarter.
Chief Operating Officer, Labs
labsFormer financial analyst
Responsible for region planning, data-centre partnerships and cost. Making sure every price can be explained is what he cares about most.
Head of Customer Success, Labs
labsStudied Chinese; former teacher
Brings a teacher’s patience to technical support: first understand what the customer really needs to solve, then explain until it makes sense.
Managing Partner, Capital
capitalOnce ran the family hardware factory
Took over his family’s hardware factory in Foshan and lived through the hardest years of its transformation, so he understands a founder’s doubts at midnight. Based in Singapore, he leads Singfung Capital’s investment decisions.
Investment Director, Capital
capitalFormer nurse
Spent eight years as a nurse in Singapore before turning to research in healthcare and everyday industries. With every company she looks at, her first question is whether it does any good for the people who actually use it.
We are hiring across our offices. Qualifications are not the bar — ability, character and empathy are.